ORDER PROCESSING TIME

All orders are processed within 3 weeks (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Hello@scurvyseas.com

UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are refunded. Please note the the refund amount is the cost per item excluding shipping cost. 

OUT OF STOCK ITEM PROCESS

In the case of out-of-stock item in your order,  we will wait for all items to be in stock before dispatching. If there is special circumstances we will reach out to you with more information!